Privacy Policy
Information We Collect
We collect contact details you submit through our forms, including name, phone number, email address, property address, and project details.
We also collect basic technical and marketing information when you visit, such as the page you came from, ad click identifiers, and campaign tags (for example gclid or utm_source), so we know which ads and pages bring in customers.
How We Use Information
Your information is used to:
- Respond to estimate requests and service inquiries
- Schedule inspections and project consultations
- Provide service updates and support communications
- Measure how our website and advertising perform
Text Messages
If you check the SMS consent box on our form, we may text you about your estimate, appointments, and project updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent is not required to get an estimate.
We do not sell, rent, or share your phone number or SMS consent with third parties or affiliates for their marketing purposes.
Sharing
We do not sell your personal information. We share it only with service providers that help us run the business and complete the services you request:
- JobNimbus, our customer relationship management system
- Resend, which delivers form notification emails to our team
- Vercel, which hosts this website
- Sentry, when error monitoring is enabled, for technical diagnostics; its configuration may capture a visual replay of a session when an error occurs
- Google, Meta, and Microsoft, for website analytics and advertising measurement when those tools are enabled
- Roofle, if you choose to use its online roof estimate tool, to process the property and project details you enter there
We may also share information when required by law.
Data Security
We use reasonable administrative and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Contact
Questions about this policy can be sent to info@onetruss.com or by phone at 208-872-2968.
